Effective date: 11 October 2026
This Privacy Policy explains how EXPOTECH (“we”, “us” or “the organiser”) handles personal information in connection with infratechexpo.in, INFRATECH EXPO, visitor registration, exhibitor and sponsorship enquiries, and related event services.
1. Scope and organiser
This Policy applies to information we receive through our website, registration forms, email, event administration and direct business interactions. EXPOTECH is responsible for the processing described here. Separate booking, participation and commercial terms govern event services, payments, cancellations and admission; this Policy does not replace those terms.
2. Information we collect
Depending on your interaction, we collect your name, business or organisation, designation, email address, telephone number, city, professional interests, registration category, products or services, stall requirements, sponsorship interests, enquiry details and communication preferences. We also maintain registration identifiers, consent records, correspondence, badge and attendance records, and relevant booking or transaction records where applicable.
Technical information may include IP address, browser and device information, access times, error records and security logs generated by our website and service providers. Please do not include passwords, government identification, financial account details or sensitive personal information in general enquiry fields unless we specifically request it through an appropriate channel.
3. How information is obtained
We receive information when you submit a form, verify your email, register, contact us, request participation or interact with our team. Where an authorised representative registers another person, that representative must have authority to provide the information and make this Policy available to that person. Required fields support the requested service; without them we may be unable to complete registration or respond effectively.
4. Why we use information
We use relevant information to verify contact details; process visitor registrations and participation enquiries; allocate and administer event services; issue acknowledgements and badges; manage entry and attendance; answer questions; provide support; and send essential event information. We also use information to protect our systems, prevent duplicate or fraudulent registrations, investigate misuse, resolve complaints and disputes, maintain accounting and audit records, enforce applicable event terms, and comply with legal obligations.
Processing takes place on the grounds permitted by applicable law, including consent where required and permitted processing connected with a service you request. We do not treat merely visiting this website as consent to every use of personal information.
5. Email verification, OTP and QR badges
Email verification and OTP processes help confirm control of the email address provided and reduce misuse. Verification records may be used for registration support and security. Never share an OTP with another person. A QR badge or registration identifier may be used to identify your registration and record event entry or other authorised event interactions. Protect your badge from unauthorised copying or sharing and notify us if you believe it has been misused.
6. Operational and promotional messages
We may send registration confirmations, verification messages, badge information, service responses, schedule changes and other communications necessary for your requested interaction. These are distinct from optional promotions. Where required, permission for newsletters, future event invitations or other promotional messages is obtained separately. You can withdraw promotional consent or request removal from promotional mailing lists using the available unsubscribe method or by emailing us. This does not prevent necessary service communications or lawful record retention.
Existing business contacts are assessed according to their source, purpose, permissions and applicable law before promotional use. Supplying a business card or an email address does not automatically authorise unrestricted marketing.
7. Sharing needed to operate the event
We may share relevant information with authorised personnel and service providers supporting hosting, website maintenance, registration, badge production, email delivery, security, customer support, payment administration where applicable, and event operations. Access is limited according to operational need. Providers receive information for the services they perform and are expected to handle it under applicable contractual and legal obligations.
We may disclose information where required by law, a valid legal process or a competent authority, or where lawfully necessary to investigate fraud, protect rights and safety, or establish, exercise or defend legal claims. A business reorganisation or transfer may involve relevant records, subject to applicable safeguards and notice requirements. We do not sell attendee personal information to advertisers or provide an unrestricted attendee list to exhibitors or sponsors.
8. Exhibitor and sponsor interactions
If you intentionally share your details with an exhibitor or sponsor, including by allowing them to scan your badge, that organisation may receive the information associated with that interaction. Its subsequent use is governed by its own privacy notice and obligations. Please review those terms before sharing. We do not control the independent practices of third-party organisations.
9. Cookies and external services
Essential cookies or similar technologies may support sessions, form functionality and security. Optional analytics or advertising technologies, if enabled, are subject to applicable notice and consent requirements. Browser settings may allow you to manage cookies, although disabling essential functionality can affect website operation. External links and embedded third-party services are subject to their own policies.
10. Storage, access and security
We use reasonable administrative, technical and organisational measures appropriate to the information and risks involved. Registration records, administrative exports and backups are intended for authorised operational use. Hosting, email and other providers may process information in locations determined by their configured services, subject to applicable restrictions on cross-border processing.
No internet transmission or storage system can be guaranteed completely secure. You are responsible for providing accurate details, protecting your email account and badge, and avoiding unauthorised access to another person’s registration. We may restrict or suspend a suspected abusive interaction while investigating it, consistent with applicable law and event terms.
11. Retention and backups
We retain information for as long as reasonably necessary for the purposes described here, including event administration, follow-up on your requests, accounting, audit, legal compliance, fraud prevention and the establishment or defence of claims. Relevant records may be retained after an event or a consent withdrawal where a lawful continuing purpose exists. Retention is assessed by record type, purpose and applicable obligations; it is not an unrestricted right to retain all information indefinitely.
Information that is no longer needed is deleted or anonymised as appropriate. Backup copies may remain until scheduled replacement or deletion and are retained for recovery, security and business continuity rather than routine promotional use. Records required for a dispute, investigation or legal obligation may be preserved until that requirement ends.
12. Your choices and privacy requests
Subject to applicable law, you may request information about relevant processing, correction of inaccurate details, erasure where available, withdrawal of consent and grievance redressal. Contact us using the details below and identify the registration or interaction concerned. We may request proportionate verification to prevent disclosure or alteration of someone else’s information; do not send identification documents unless requested through a suitable channel.
Withdrawal applies to future consent-based processing and does not invalidate earlier lawful processing. Erasure or restriction may be limited by legal obligations, unresolved claims, security needs or other grounds permitted by law. If a request affects information needed to provide a service, we may be unable to continue that service. We will explain relevant limitations and respond within the period required by applicable law.
13. Children
This website and event registration are primarily intended for adult business and professional audiences. Children should not submit personal information independently. Where a child’s participation is permitted, any required parental or guardian involvement and applicable safeguards must be followed. Contact us if you believe a child’s information was submitted without the required authority.
14. Event photographs and recordings
Where photography or recording takes place at the event, notices or specific permissions will be used as appropriate to the activity and applicable law. Contact the organiser with a concern about identifiable images. This Policy does not itself grant unlimited permission to use an individual’s image or override any consent requirement.
15. Changes and applicable rights
We may update this Policy to reflect event operations, service changes or legal requirements. The effective date identifies the current version. Material changes will be communicated where required, and any new consent required for a changed purpose will be obtained. This Policy operates subject to applicable Indian law and applicable data protection requirements to the extent in force. Nothing here excludes non-waivable statutory rights or authorises processing prohibited by law.
16. Contact and grievances
For privacy requests, consent withdrawal or complaints, contact EXPOTECH at info@infratechexpo.in with the subject “Privacy Request”. Include enough information to locate the relevant interaction, without unnecessary sensitive details. We will route the request to the person responsible for privacy matters.
Postal address: EXPOTECH, 1202, New MHADA Building, Mahavir Nagar, Kandivali West, Mumbai – 400067, Maharashtra, India.